At SOLIDELE SP. Z O.O. we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which SOLIDELE SP. Z O.O.coperates.
This Privacy Statement describes SOLIDELE SP. Z O.O. general privacy practices that apply to personal information we collect, use and share about consumers and other individuals within our clients, business partners, supplier and other organizations with which SOLIDELE SP. Z O.O. has or contemplates a business relationship.
This Privacy Statement is supplemented by the SOLIDELE SP. Z O.O. Online Privacy Statement, which provides more information in the online context, including recruitment. We may provide additional or more specific information on the collection or use of personal information on websites or related to a specific product or service.
The Controller of personal data that is collected by the SOLIDELE SP. Z O.O.
Why and how we collect and use your personal information?
We may collect your personal information as an individual for various purposes, such as the following:
Access and use of websites or other online services.
When entering one of our websites, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.
Legal basis for the processing is art. 6 par. 1 lit. f of the General Data Protection Regulation (GDPR), namely: necessity for the purposes of the legitimate interests pursued by the controller in the form of optimization of the use of the SOLIDELE SP. Z O.O. website by its users.
Responding to your request for information, order, or support
When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.
When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our websites.
Personal data are processed in this case on the basis of art. 6 par. 1 lit. f GDPR – the legitimate interests pursued by the controller in the form of establishing business contacts. If the cooperation has already been established, the processing is based on art. 6 par. 1 lit. b GDPR – it is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Contacting employees of our clients, prospects, partners and suppliers
In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship. The processing is necessary for the performance of a contract to which the data subject is party (art. 6 par. 1 lit. b GDPR).
We register individuals visiting our sites and locations (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes. The processing is based in this case on art. 6 par. 1 lit. f GDPR, namely the legitimate interests pursued by the controller in the form of protection of persons and property in the enterprise.
Most information we collect about you comes from our direct interactions with you. When you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email, telephone or postal mail about our products and services, or sign-up for subscriptions. The processing is based in this case on your voluntary consent (art. 6 par. 1 lit. a GDPR).
When visiting our websites or using our services we may provide you with personalized information. You can always opt-out from receiving personalized communication by sending an e-mail. More information can be found in the SOLIDELE SP. Z O.O. Online Privacy Statement.
Sharing of Personal Information
As an organization we offer a wide range of products and services. SOLIDELE SP. Z O.O. has implemented policies, along with standards and procedures, for consistent protection of personal information. As the joint collectors, we share information about you within the SOLIDELE SP. Z O.O. company in accordance with this Privacy Statement.
Access to personal information is granted only on a need-to-know basis, necessary for the purposes for which the processing in conducted.
Where appropriate, SOLIDELE SP. Z O.O. may also share your personal information with selected partners (postal operator or couriers) to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. This will only be based on Personal data processing agreement or binding law. When selecting our suppliers and partners, we take into account their data handling processes.
Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of SOLIDELE SP. Z O.O., our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.
Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. SOLIDELE SP. Z O.O. implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. We also require that our suppliers protect such information from unauthorized access, use and disclosure.
We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims.
Because the circumstances may vary depending on the context and the services, the information provided in Online Privacy Statement or provided in a specific notice may provide more detailed information on applicable retention terms.
Under GDPR you have right to:
access to your personal data;
rectification of inaccurate personal data;
erasure of personal data (‘right to be forgotten’);
object to processing;
receive your personal data in a structured, commonly used and machine-readable format or transmit those data to another controller (right to data portability);
complain to a supervisory authority; and
the right to withdraw consent to processing.
To exercise any of your rights please contact us via e-mail.
If you consider that our processing of your personal information infringes data protection law, you have a legal right to lodge a complaint to a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
Changes to our Privacy Statements
From time to time we may update this Privacy Statement, as well as any other specific privacy statement. When making changes to this Privacy Statement, we will add a new date at the top of this Privacy Statement.
Your privacy is important to SOLIDELE SP. Z O.O.; maintaining your trust is paramount to us.
This Statement discloses the information practices SOLIDELE SP. Z O.O.’s website, what type of information about our websites’ users is gathered and tracked, and how the information is used, shared or otherwise processed offline. It also describes how cookies, web beacons and other technologies may be used in our SOLIDELE SP. Z O.O. software products. References to SOLIDELE SP. Z O.O. websites, products and services in this Privacy Statement include apps, programs, and devices.
SOLIDELE SP. Z O.O. Online Privacy Statement
This SOLIDELE SP. Z O.O.Online Privacy Statement supplements the SOLIDELE SP. Z O.O. Privacy Statement.
This Statement applies to SOLIDELE SP. Z O.O. websites that link to this Statement but does not apply to those SOLIDELE SP. Z O.O. websites that have their own Privacy Statement.
We may supplement this Statement with additional information relating to a particular interaction we have with you, such as a transaction document or a specific privacy statement when you order or use an online service.
Collection of Personal Information
You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, to order a product, to process an order, to register for a service, to provide you with a subscription, or to do business with us if you are a supplier or a business partner. Providing personal data is necessary to conclude a contract and perform an order or service. On the other hand, if you do not provide the necessary data, it will not be possible to perform the order or provide the service. You may share a description of your education and work experience in connection with a job opening at SOLIDELE SP. Z O.O. for which you wish to be considered. These data are necessary to carry out the recruitment process, and their non-disclosure will make it impossible to include your candidacy. As a rule, personal data shared with the SOLIDELE SP. Z O.O. for a specific purpose will not be used in a manner that is contrary to the original purpose.
When you wish to receive information, download publications, enroll for a live or virtual event or request a trial, we may ask you to provide your name and business contact information, as well as other information in connection with your request. We use this information in connection with your request and to communicate with you. In case you do not provide us with your personal data, our contact will be impossible. This information may, in most cases, also identify you when you visit our websites. We will retain your information for potential future interactions with you.
With the use of cookie files, we may also collect information relating to your use of our websites through the use of various technologies. For example, when you visit our websites, we may log certain information that your browser sends us, such as your IP address (including information deriving from your IP address such as your geographic location), browser type, version and language, access time, duration of access, and referring website addresses; we may also collect information about the pages you view within our sites, the time you spent on each site and other actions you take while visiting our website.
Most information we collect about you comes from our direct interactions with you.
From time to time, we may also collect information that pertains to you indirectly through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.
When you register for an event we may collect additional information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. Events may be recorded and group photos taken. We reserve the right to use photos for promotional use. When you provide us with your business contact information (such as by handing over a business card) we may use this to communicate with you.
The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you.
Use of Personal Information
The following paragraphs describe in more detail how SOLIDELE SP. Z O.O. may use your personal information.
Fulfilling your Transaction Request
If you request something from SOLIDELE SP. Z O.O., for example, a product or service, a callback, or specific marketing materials, we will use the personal information you provide to fulfill your request. To help us do this, we may share information with others, for instance, SOLIDELE SP. Z O.O.’s business partners, financial institutions, shipping companies, postal or government authorities, such as customs authorities, involved in fulfillment. We may also contact you as part of our customer satisfaction surveys or for market research purposes. Legal basis for the processing is art. 6 par. 1 lit. b GDPR – necessity for the performance of a contract to which the data subject is party.
Personalizing your Experience on our Websites
We may use the personal information we collect about you to provide you with a personalized experience on our websites and of our services, such as providing you with content you may be interested in and making navigation on our sites easier. We also may use this information to improve our websites. The processing is necessary for the purposes of the legitimate interests pursued by the controller in the form of optimization of the use of the SOLIDELE SP. Z O.O. website by its users (art. 6 par. 1 lit. f GDPR).
We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix. We may combine your information with information from other interactions with you to provide you with more valuable suggestions in relation to product support.
We also provide “Live Chat” sessions on our websites to assist you while you’re navigating through our sites or forums where problems can be raised and solutions proposed; we will use personal information you provide in these sessions or in such forums in accordance with this Privacy Statement. The processing is necessary for the performance of a contract to which the data subject is party (art. 6 par. 1 lit. b GDPR).
The personal information you provide to SOLIDELE SP. Z O.O., as well as the personal information we have collected about you indirectly, may be used by SOLIDELE SP. Z O.O.for marketing purposes, i.e, to keep you informed about events, products, services and solutions that SOLIDELE SP. Z O.O. sells and which may complement an existing product portfolio. Before we do so, however, we will offer you the opportunity to choose whether or not to have your personal information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly.
Some of our offerings or events may be co-branded or sponsored by SOLIDELE SP. Z O.O. and third parties, such as business partners and solution providers, that use, resell or complement SOLIDELE SP. Z O.O. products or services. Offerings and events that are co-branded clearly indicate when such partnership exists. If you sign up for these offerings or events, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with those third-party privacy policies to gain an understanding of the manner in which they will handle information about you.
In connection with a job application or inquiry, whether advertised on an SOLIDELE SP. Z O.O. website or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout SOLIDELE SP. Z O.O.in order to address your inquiry or consider you for employment purposes. The scope of data requested by the SOLIDELE SP. Z O.O. results from the law. The basis of their processing is art. 6 par. 1 lit. b GDPR – necessary to take steps at the request of the data subject prior to entering into a contract.
Use of Information in the Social Computing Environment
Protect the Rights and Property of SOLIDELE SP. Z O.O. and Others
We may also use or share your personal information to protect the rights or property of SOLIDELE SP. Z O.O., our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. Such action will be based on art. 6 par. 1 lit. f GDPR, i.e. the legitimate interests pursued by the controller or a third party (in the form of protection of their rights or freedoms). In addition, we reserve the right to disclose your personal information as required by law, and when we believe that disclosure is necessary to protect our rights, or the rights of others, to comply with a judicial proceeding, court order, or legal process served on our websites.
Information for Business Partners
If you represent a SOLIDELE SP. Z O.O. business partner, you may visit SOLIDELE SP. Z O.O. websites intended specifically for SOLIDELE SP. Z O.O. business partners. We may use information provided on that site to administer and develop our business relationship with you, the business partner you represent, and SOLIDELE SP. Z O.O. business partners generally. For instance, this may involve using your information to send you details of SOLIDELE SP. Z O.O. business partner programs. As a rule, the basis for data processing is the consent of the data subject (art. 6 par. 1 lit. a GDPR). It may also include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), or SOLIDELE SP. Z O.O. clients or prospects. In connection with a particular transaction or program, we may also contact you as part of client satisfaction surveys or for market research purposes.
Information for Suppliers
If you represent an SOLIDELE SP. Z O.O. supplier, you may visit SOLIDELE SP. Z O.O. websites intended specifically for use by SOLIDELE SP. Z O.O. suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of SOLIDELE SP. Z O.O.’s business partners, clients, shipping companies, financial institutions and postal or government authorities involved in fulfillment. The basis for data processing is generally art. 6 par. 1 lit. b GDPR (necessity to perform the contract). It may also be used to administer and develop our relationship with you, the supplier you represent, and other SOLIDELE SP. Z O.O. suppliers generally as well as to develop such relations.
Unless otherwise indicated, our websites, products and services are not intended for use by children under the age of 16.
SOLIDELE SP. Z O.O. will retain your personal information for as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal obligations, resolve disputes, or enforce our agreements).
Your registration information will be retained for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your registration information to provide you services, contact us at solidele.audio
Cookies, Web Beacon and Other Technologies
As mentioned above, we collect information from your visits to our websites and your use of our services and our software products to help us gather statistics about usage and effectiveness, personalize your experience, tailor our interactions with you, and improve our products and services. We do so through the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and “cookies”.
What are cookies and why are cookies used
A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure website usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalize a known visitor’s experience of a website by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience.
Cookies are typically categorized as “session” cookies or “persistent” cookies. Session cookies help you navigate through the website efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit, or information needed to be able to complete a transaction. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies on the other hand, store user preferences for current and successive visits. They are written on your device’s hard disk, and are still valid when you restart your browser. We use persistent cookies, for example, to record your choice of language and country location.
Web beacons or other technologies
Some SOLIDELE SP. Z O.O. websites, and SOLIDELE SP. Z O.O. software products may also use web beacons or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across SOLIDELE SP. Z O.O.’s websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These web beacons usually work in conjunction with cookies. If you don’t want your cookie information to be associated with your visits to these pages or use of these products, you can set your browser to turn off cookies or turn off cookies in the product itself, respectively. If you turn off cookies, web beacon and other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies.
We use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display SOLIDELE SP. Z O.O. advertising on others’ websites based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here.
We may also include web beacons in marketing e-mail messages or our newsletters in order to determine whether messages have been opened and links contained within clicked on.
Some of our business partners set web beacons and cookies on our site. In addition, third-party social media buttons may log certain information such as your IP address, browser type and language, access time, and referring website addresses, and, if you are logged in to those social media sites, they may also link such collected information with your profile information on that site. We do not control these third party tracking technologies.
SOLIDELE SP. Z O.O. does not deliver third party online advertisements on our web sites but we advertise our products and services on others’ websites. Please familiarize yourself with those website operators’ or network advertisers’ privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage.
Links to Non-SOLIDELE SP. Z O.O. Websites and Third-Party Applications
To allow you to interact with other websites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our websites.
We may also provide you with general links to non-SOLIDELE SP. Z O.O. websites.
Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third-party sites’ privacy policies before using the links or applications. SOLIDELE SP. Z O.O. is not responsible for the privacy practices or the content of those other websites.
Notification of Changes
If we make any material changes to this Privacy Statement, we will notify you via notification on our website, and as otherwise required by applicable law.
Privacy Questions and Access
If you have a question about this Privacy Statement or SOLIDELE SP. Z O.O.’s handling of your information, you can send an email to the SOLIDELE SP. Z O.O. website coordinator.
In certain cases, you may have the ability to view or edit your personal information online. In the event your information is not accessible online, and you wish to obtain a copy of particular information you provided to SOLIDELE SP. Z O.O. or if you become aware the information is incorrect and you would like us to correct it, contact us.
If you no longer wish to receive marketing e-mails from SOLIDELE SP. Z O.O., please send an e-mail or follow the unsubscribe instructions included in each marketing email.